Complaints

Parkland ºÃÉ«ÏÈÉútv is committed to serving all students efficiently and fairly.The ºÃÉ«ÏÈÉútv has processes in place to facilitate positive resolutions to student concerns which you can find here: Student Grievance Policy and Procedures. If your complaint has not been satisfactorily resolved through our institutional process then you may contact the Illinois Community ºÃÉ«ÏÈÉútv ºÃÉ«ÏÈÉútv through the process described .

If you are a distance learning (online) student and feel that your complaint has not been satisfactorily resolved through our institutional process then you may contact the appropriate agency listed below:

For students currently living in…

Complaints may be directed to…

Illinois

401 E. Capitol Avenue

Springfield, IL 62701

1-800-573-4604 or 217/557-2741

*All other states

Illinois SARA Coordinator

1 N Old State Capitol Plaza, Suite 333

Springfield, IL 62701-1377

217/557-7382

sara@ibhe.org

*Students from states participating in SARA (which is all states except California and Massachusetts) should file their complaints with the Illinois ºÃÉ«ÏÈÉútv of Higher Education.However, such students may also file a complaint with the appropriate agency in their home state.